Shipping policy

We strive to ensure a smooth and timely delivery of your order. Please review our shipping guidelines below:

• Processing Time: Orders are processed within 3-5 business days. Custom or made-to-order pieces may require additional time.
• Shipping Methods & Delivery: We offer standard and express shipping options. Estimated delivery times are provided at checkout.
• Shipping Costs: Rates are calculated at checkout. Free shipping may be available for qualifying orders.
• Tracking & Delivery: A tracking number will be provided once your order ships. We are not responsible for delays caused by the carrier.
• Lost, Stolen, or Delayed Packages: Once shipped, the carrier is responsible for your package. If an issue arises, please contact them directly.
• Incorrect Address: Customers are responsible for providing the correct shipping address. Orders shipped to incorrect addresses cannot be refunded.
• International Orders: All international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and must be paid upon delivery. We do not cover or control these costs, as they vary by country. Please check with your local customs office before placing your order.